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At Boeing Commercial Engineering, employee satisfaction increased 40% following the largest white-collar strike in US history. In this process we taught twenty teams our engagement principles and leadership practices.
The leaders of the organization then said, “Work on things you think will improve the organization” …and they did. Leaders engaged staff in the discussions about their current level of job satisfaction, what people cared about on the job and why, and how to remove barriers preventing organizational performance. Teams worked on improving orientation for new hires, redesigning processes and re-imagining organizations. By empowering the workforce to address critical business issues of importance to everyone, they resolved important problems, dramatically improved productivity, and healed wounds from the strike.
Are you sitting with engagement survey results, not sure what to do? We offer employee engagement workshops that build understanding while increasing engagement skills. Our everyday engagement program improves productivity while spreading engagement throughout the whole organization.
We also design customized programs. At Fraser Health Authority in Vancouver, BC, working with their internal staff, we designed a process that brought together multi-level teams from various parts of the organization. We reviewed the results and created actions to improve employee engagement in their part of the organization. As a result, the food service group redesigned their work while simultaneously improving employee satisfaction and efficiency. A team from a nursing home developed strategies for improving patient-staff relationships. Patient care and satisfaction dramatically improved. The resulting plan was recently featured at a medical conference in France. And, of course, this year’s engagement survey results are better than last year’s.
Learn from University of Chicago Leadership instructor Dick Axelrod and our expert partners like Peter Koestenbaum, noted leadership author and philosopher. Through our partnership we have created a thought-provoking leadership development program that increases leadership readiness while building leadership capacity. The Program combines the best in philosophical thinking with the hard edge of practical reality. We customize each program. Please contact us to find out how we can build a program that fits your organization’s circumstances.
employee engagement website
"Engaged organizations are 52% more profitable than their disengaged counterparts." (MacLeod and Clarke 2009)